
College career development programs claim to connect your degree to your first job. The question many students ask is whether these programs actually deliver on that promise or simply exist as an underfunded campus afterthought.
Research from NACE, Gallup and the Strada Education Foundation shows that students who use career services receive more job offers, earn higher starting salaries and secure internships at higher rates. The problem is participation. Roughly one-third of students never use these services at all.
The Underemployment Problem
A degree alone does not guarantee a degree-level job. The Strada Education Foundation and the Burning Glass Institute found that 52% are underemployed within a year of graduating. These graduates are working in food service, retail, office administration and other roles that do not require a bachelor's degree. A decade after graduation, 45% still have not moved into college-level work.
The first job you land after college matters more than most students realize. According to the same report, 73% of graduates who start in an underemployed position remain there 10 years later. On the flip side, 79% of graduates who start in a college-level role are still in one five years out. Your career trajectory gets set early and it tends to stick.
The earnings gap illustrates this clearly. The Burning Glass report found that recent graduates in college-level jobs typically earned about 88% more than high school diploma holders. Underemployed graduates earned only about 25% more than high school graduates based on median earnings for workers ages 22 to 27 with a terminal bachelor's degree.
This is exactly the gap career development programs are designed to close.
What Career Centers Offer (and What Students Actually Use)
Most campus career centers offer a similar menu of services including resume reviews, mock interviews, career fairs, internship listings, career coaching and employer networking events.
Central Michigan University's Career Development Center is a solid example of what a well-structured program looks like. The center provides one-on-one coaching along with a job and internship platform called Career Central. Students also have access to career fairs, etiquette dinners, professional headshot events and alumni networking.
But availability does not equal usage. An Inside Higher Ed and College Pulse survey of 3,000 students found a mismatch between what students say career centers should offer and what they actually seek out. The most common reasons for visiting were career exploration or choosing a major at 41%, followed by recruiting events at 40% and resume development at 39%.
Who Shows Up and Who Doesn't

About 31% of students never visit their career center at all. Among those who do engage, 41% visit two to five times, 20% visit once and only 8% go six or more times.
Part of the problem is capacity. NACE reports that the average career center has one staffer per 2,263 students.
The Measurable Impact: Job Offers, Internships and Salaries
NACE's Class of 2022 Student Survey found that graduating seniors who used at least one service received an average of 1.24 job offers. Each additional service they used added 0.05 offers on average.
Internships produce some of the clearest results. NACE's 2024 Student Survey showed that over two-thirds participated in an internship during college.
A separate NACE study found that those with experiential learning averaged $59,059 in salary compared to $44,048 for those without.
Building Skills and Professional Connections
Career centers do more than post job listings. They build practical skills that most academic programs do not cover. This includes writing resumes that pass applicant tracking systems, performing well in behavioral interviews and networking in professional settings.
Professional networking is another area where career centers add clear value. According to a LinkedIn survey, 70% of professionals hired had a connection at the company where they were employed.
How Students Rate Career Services
Career centers get decent marks for awareness and approachability. Among students who have used their center, 69% say they are aware of available services and 55% describe the center as welcoming.
Satisfaction tells a different story. Only 36% report satisfaction with their career center experience.
Getting the Most Out of Your Career Center

Career development programs help students get jobs. The evidence is consistent across multiple studies and data sources. But they help the most when you engage early and use multiple services.
Visit early. Do not wait until senior year.
Get internship help. This is one of the highest-impact services your career center offers.
Do mock interviews. Practice improves performance and confidence.
Ask direct questions. Come with specific career goals and job market questions.
Use more than one service. Each additional service correlates with more job offers.
Go back. Students who visit multiple times get better results.
The programs work and the data backs that up. The challenge is that too many students do not use them, too many centers are understaffed and too many interactions remain surface-level rather than strategic.
