Términos y condiciones

Translation Add-On Terms
Términos de Scholaro Premium (para estudiantes)
Términos de Scholaro Premium (para instituciones)
Ohio State Agency Addendum
Términos de verificación
Cumplimiento de FERPA
Términos del sitio web y de la base de datos

Términos de evaluación de credenciales

Tarifas y pago

As consideration for the services you purchased, you agree to pay Scholaro, Inc. the applicable service(s) fees set forth on our Website at the time of your selection, or, if applicable, upon receipt of your invoice from Scholaro. All fees are due immediately and are non-refundable, except as otherwise expressly noted, as required by applicable law, or as such fees are billed by Scholaro under an invoice to a Customer that expressly permits payment for Services by a Customer within thirty (30) days after placing an order.

Documentos

Scholaro se reserva el derecho de rechazar o dejar de procesar los documentos del usuario a su discreción. Scholaro también puede optar por sacar cualquier documento del usuario de servicios seleccionados por cualquier motivo. Los documentos traducidos pueden estar sujetos a rechazo a menos que los proporcione un traductor profesional, un traductor certificado de la Asociación Estadounidense de Traductores (ATA) o una agencia de traducción reconocida por Scholaro.

Credenciales académicas alteradas o falsificadas

An evaluation will not be prepared and fees will not be refunded in the event Scholaro determines that any documents submitted for evaluation process are inauthentic and/or have in any way been altered, tampered or forged. The institution or agency for which the evaluation is intended, U.S. government agencies, and other evaluation services and academic institutions may be notified.

Recomendaciones y garantías de equivalencia

The U.S. educational equivalencies recommended in Scholaro evaluation reports are in accordance with established guidelines and represent the considered judgments of qualified evaluators. Evaluation policies are subject to change based on ongoing research in comparative education. Scholaro evaluation reports are advisory and not binding on any institution, agency, or third party. Scholaro does not guarantee that an applicant, agency, or any third party will agree with its educational equivalency recommendations.

Resultados de la evaluación

Scholaro no divulgará los resultados de una evaluación por teléfono o por fax al solicitante. La tarifa de la evaluación incluye una copia electrónica que se puede descargar en nuestro sitio web. Se pueden solicitar copias impresas y copias adicionales por un monto adicional ya sea con la evaluación o hasta el período determinado por Scholaro después de que se complete la evaluación.

Entrega

Delivery times are only estimates and not a guarantee. Actual delivery time may vary. We have no control over USPS, FedEx, or customs delays. FedEx provides a money-back guaranteed delivery barring customs delays and delays due to inclement weather. This guarantee is also suspended during some holidays.

Días hábiles

The term business day means Monday through Friday, excepting recognized public holidays.

Revisión de la evaluación

Una vez que se haya completado una evaluación, cualquier pregunta relacionada con el reporte de evaluación debe enviarse por escrito a Scholaro dentro de los primeros dos meses después de la fecha de finalización. Las solicitudes de revisión de la evaluación o preguntas relacionadas con la evaluación que sean presentadas después de dos meses de la fecha en que se completó la evaluación estarán sujetas a una tarifa de revisión determinada por Scholaro.

Reactivación y Pedidos Abandonados

Applicants are contacted via email in the event additional documentation or information is required to process the order. If an applicant fails to respond or provide the required information after two email attempts within 90 days, Scholaro will contact the applicant one final time (three total) via email and also upload a notice to the account informing the applicant that the application will be marked as ‘Abandoned’.

If the applicant does not contact Scholaro within the allotted 90 days, Scholaro reserves the right to update the status of the application to 'Abandoned'. After 90 days, an application may be re-activated for a $50.00 re-activation fee.

Vencimiento de la evaluación

Evaluation Reports issued by Scholaro do not have an expiration date and Extra Copies may be requested at any time following the completion of an evaluation order. Extra Copies requested after two years may be subject to a $50 re-evaluation fee to comply with current evaluation policies.

Reevaluaciones

Re-evaluations of credentials not submitted with the original application request are treated as new evaluations and a second payment of the evaluation report is required. Requests to change a report type (e.g. General evaluation to a Course-by-Course evaluation or vice-versa), once an evaluation has been completed, requires a new fee determined by Scholaro up to the fee of a new evaluation.

Reembolsos

Puede solicitar un reembolso dentro de las 24 horas posteriores a la realización de su pedido, sin incluir los pedidos urgentes del mismo día y del día siguiente. Las tarifas no son reembolsables 24 horas después de que se haya enviado un pedido de evaluación de credenciales.

Documentación insuficiente

It is the responsibility of the applicant to submit all required documents to Scholaro. Scholaro retains sole discretion to determine the type, format, and sufficiency of documentation required to complete any evaluation. Scholaro will contact the applicant or the agent representing the applicant if additional information, documents, or fees are needed to prepare the evaluation. This may take additional business days and delay the evaluation process. The evaluation will not be processed until all documentation has been received.

Informe de Institución o Programa No Acreditado

Scholaro evaluates credentials from institutions and programs that have the equivalent of regional academic accreditation at the time the program of study was completed. Should an applicant submit documentation issued by an unaccredited institution, or for an unaccredited program at a recognized institution, Scholaro will release an Unaccredited Report. Scholaro will retain a fee in the amount of the price of a General evaluation prepared by our agency and issue a refund to the account for any remaining balance evaluation fee balance.

Verificación de Credenciales Educativas

Scholaro reserves the right to verify documents with issuing institutions, including through electronic and digital methods. Applicants are notified of verification outreach and are encouraged to arrange direct delivery of their credentials to Scholaro by issuing institutions. If applicants do not respond to verification inquiries, the order will be suspended.

Aceptación

Scholaro, Inc., es Miembro Certificado de AICE, la Asociación de Evaluadores de Credenciales Internacionales, Inc.® y está aprobado por la Junta de Educación del Estado de Illinois; Nuestras evaluaciones generalmente son aceptadas por USCIS, empleadores estadounidenses y muchas universidades en los Estados Unidos y en el extranjero. Scholaro no garantiza la aceptación y es responsabilidad del solicitante averiguar si se requiere una evaluación de una agencia específica o de una lista de agencias aprobadas.

Limitación de responsabilidad

IN ALL CIRCUMSTANCES Scholaro, INC.'S MAXIMUM LIABILITY IS LIMITED TO THE LISTED FEES OF THE SERVICES OFFERED. Scholaro SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE SERVICES IT OFFERS WHICH EXCEEDS THIS LIABILITY LIMIT. Scholaro SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT Scholaro HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

Honorarios legales

Usted acepta que la parte perdedora en cualquier demanda, reclamo, acción o procedimiento entre las partes que surja de o esté relacionado con estos Términos y Condiciones o cualquier disposición de los mismos (una "Demanda"), reembolsará a la parte vencedora los honorarios y gastos razonables de abogados incurridos por la parte vencedora en relación con dicho Litigio.

Ley Vigente

In the event of any disputes with Scholaro, Inc., such disputes shall be governed by Illinois law and shall be subject to the jurisdiction of the Cook County Courts.